Everything a shop needs to get from a complaint to an approved quote

Each feature below is in the app today.

Point at the problem

A dissected vehicle diagram in four views: exterior, top-down chassis, under the hood and undercarriage.

Tap a component to see what commonly goes wrong there
Drop damage pins: cosmetic, mechanical or critical
Works with a mouse, touch or the keyboard

Fits the vehicle in front of you

The diagram changes with the VIN: a car, SUV, truck or van, with four-wheel or all-wheel drive, and electric vehicles.

The body style comes from the VIN decode. If it is missing you choose it: nothing is guessed
Trucks show a cab and bed with a tailgate, SUVs a liftgate and vans a sliding door
Four-wheel and all-wheel drive add the front driveshaft and transfer case
Electric vehicles lose the engine and exhaust and gain the charge port, battery pack, drive unit and inverter, with their own problem library
Heavy trucks (Class 7 and up) and buses or coaches get their own body and air brake tanks on the Truck & Coach plan or add-on

Search what is wrong

Type a symptom, a damage or an OBD-II code and get suggestions as you type. About 208 generic trouble codes are included.

Forgives typos, and understands codes like P0300 or U0100
Jumps the diagram to the right part of the vehicle
Add your own problems when something is not in the library, in one tap
Or just tell Willy, the built-in chat assistant, what you feel, hear or see — typed or spoken

Inspect it, with a timer

Full, structural and safety inspections: a checklist for every area of the vehicle, timed from the moment the technician starts to the moment they finish.

Choose full (everywhere), structural (body, frame, underbody) or safety (brakes, tires, steering, lights, interior)
The clock starts when the technician starts and stops when they finish. It runs on the server, so a wrong phone clock cannot change it
Every item gets a result (pass, needs attention, fail or N/A) and an optional note before the inspection can be finished
Kept as a record: who did it, how long it took and what was found. Electric vehicles skip the engine items

Problem libraries with labor hours

22 libraries covering about 352 problems and 224 repairs: brakes, engine, drivetrain, suspension, body, collision repair, windshield and glass, maintenance, electrical, exhaust, HVAC and cooling, fuel, body hardware, accessory installs, OBD-II codes and electric vehicles.

Each repair comes with a starter labor-hours estimate so you can quote on day one
Starter hours are clearly labelled as estimates. Confirm or change each to match your shop
Nothing you have entered is ever overwritten

Pricing built from your numbers

Labor hours, parts and your extra fees add up live, using your rate, your markup and your tax.

Hourly rate calculator from your overhead, techs and wages
Tiered parts markup, shop supplies, diagnostic and environmental fees
Add one-off charges like towing or rush service to any job

Quotes with a paper trail

Numbered quotes with versions, a customer PDF, and a record of every change.

Editing a sent quote saves a new version and keeps the old one
Cost and margin are visible to staff only, never to the customer
An audit log of who changed what

Customers approve line by line

Send a private link by email or text. The customer approves or declines each item on their phone.

No account or app for the customer
Their name, the time, IP address and browser are recorded
Links expire and work once, and stop working if you revise the quote

Estimate and billing rules

Turn on rules that stop a bill from going past what the customer authorized.

Configurable overage limit with a warning threshold, and an Ontario example to start from
Blocked attempts are recorded
Laws differ and change: verify with your local legal requirements. This is a tool, not legal advice

Your data, in and out

Import and export customers, parts and labor times as CSV.

Import shows a dry run before anything is saved
Export any time
Spreadsheet formulas in imported cells are neutralised

A request board between shops and car owners

Car owners post what is wrong and shops answer with a quote. A shop that cannot take a car can post it for another shop to take.

Shops see open requests, with the vehicle, the problem and the city, and send a price, a rough time and a message
The person who posted compares the responses and picks one
Phone, email and VIN stay hidden until the poster accepts a response, and only that shop sees them
Pass on a job you cannot take, and see the offers from other shops

Roles for your whole crew

Owners, service advisors and technicians each see what they need.

Technicians diagnose without seeing margins or settings
Every shop's data is walled off from every other shop's by the database itself
Sign-in lockout and password reset built in

See how quoting is going

Quoted versus approved value and approval rate by month, plus your average margin.

Margin shown only to roles allowed to see it
Counts what customers actually authorized, line by line

Not built yet

So you are not surprised: two-factor sign-in and email verification, photo upload on intake, VIN barcode scanning, and quoted-versus-actual repair hours (inspections are timed, but time worked on repairs is not tracked yet). The vehicle diagram is one schematic shape, not a drawing of your customer's exact model. Heavy trucks and buses get the right body and air brake tanks, but heavy-duty-specific repair content (air brake systems, heavy diesel, J1939 fault codes) is not built yet — today they use the same general libraries as a car.

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